Outlook how to's and troubleshooting

Articles (6)

Configure Outlook 2016 For Mac

Help article on how to configure Outlook 2016 For Mac

Delete and Re-add Outlook account (Mac)

Instructions on how to delete and re-add an outlook account

Email Retention Policies

Information Technology does not recover deleted or lost email items. However, if you accidentally delete email from your Microsoft Outlook Exchange mailbox, you can usually recover it for up to 30 days after the deletion occurs. When an email is first deleted, it is moved to the Deleted Items folder. Until this folder is emptied, you can move items back from it into your Inbox or any other folder for 30 days from the time the email was moved to the Deleted Items folder. If the items in the  Dele

Install Office 365 From Your UW Account

UW students and benefited faculty and staff are eligible to install the full version of Office Pro Plus as part of UW's Office 365 subscription.

Create or Export an Email Contact Group in Outlook Web Access

Directions on how to make a contact group or export contacts using Outlook Web Access.