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Categories (26)
Two Factor Authentication
Services related to two factor authentication.
Accounts & Passwords
Services for your UW account, special accounts, administrative accounts, and computer domain accounts.
Not sure what type of account you need. Check this comparison:
https://uwyo.teamdynamix.com/TDClient/KB/Articl...
Network & WiFi
UW wireless, wired internet connectivity, and VPN remote access related support and requests.
Software Support & Licensing
Software available to UW faculty, staff, and students, including Microsoft, Adobe, Office 365, Statistical software.
Email and Calendar Services
Request assistance with email, calendars, and mailing lists.
Hardware & Printing
Report a problem or open a request for computer, laptop, tablet or printer.
Student Services & Labs
Computer labs, multimedia equipment, lab schedules, remote lab system and lab software.
Instructional Technology & Classroom Support
WyoCourses, Wyocast, and classroom audio and video.
Teldesk & IT Billing
Requests and Support for phones, data port activation, and IT billable items.
Research Support - ARCC
Request access and assistance for various research support resources, such as the campus compute cluster, Mt. Moran and the petaLibrary.
Website Design & Collaboration
Website services and collaboration tools available from IT.
Project Changes & Requests
Request a project (new software/technologies) or a change to software/technologies already in use on campus.
WyoWeb
Student Resources, WyoRecords, Employee Self Service, WyoCal, Campus Map, WyoCourses.
UWIT Training & Courses
IT Workshop Schedule, Self-Paced Training, Specialized Training, Training room reservations.
Department Applications
Hosted applications for departments
Server Hardware, Quotes, and Virtualization
New UW managed server requests, virtualization changes, and general hardware/virtualization quotes.
Storage and Backups
Services for requesting storage space, creating backups, and restoring files.
UW Extension
IT assistance for UW Extension
WyoCloud
Help and Services for Financials, Human Capital Management, and Business Intelligence. For more information on the phases of the project being implemented, navigate to
http://www.uwyo.edu/wyocloud/
UWIT Medical Center Services
This service is used only by the UW Family Medical Center staffs in Cheyenne, Casper and Laramie. This service automatically processes to the UWIT Staff located in those facilities.
UWIT Casper Services
These services are to be used only by faculty and staff in UWCasper
WyoOne ID Office Requests
Services for your WyoOne ID, other cards your department needs, door swipe security, and other card/security requests
UW Campus Door/Camera Security Access
Integration Development
Requests for the IT Integration Team
Integrations allow various UW systems to communicate with each other to support UW operations. These can be done through APIs (Application Programming Interfaces), flat file transfers, or other means
Covid Hotline
Covid Hotline Services
IT Accounts Payable
Services (2)
>>Help me! I have a problem!
Help! I have an IT-related problem and need assistance.
Security Incident Response Ticket
This is to be submitted when there has been a breach of PCI, GLBA, PII or a General Security Breach to report the issue.
Additional Resources
Popular Services
>>Help me! I have a problem!
Door Security Request
Individual UW Account
I need to change my two factor authentication method or number.
I want to request a professional alias.
My Recently Visited Services
I want to purchase Adobe for my UW computer.
Door Security Request
Department Device Check Out
Spam email
WyoCast Request
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