Service Catalog

Categories (26)

Services related to two factor authentication.

Services for your UW account, special accounts, administrative accounts, and computer domain accounts.

Not sure what type of account you need. Check this comparison:

UW wireless, wired internet connectivity, and VPN remote access related support and requests.

Software available to UW faculty, staff, and students, including Microsoft, Adobe, Office 365, Statistical software.

Request assistance with email, calendars, and mailing lists.

Report a problem or open a request for computer, laptop, tablet or printer.

Computer labs, multimedia equipment, lab schedules, remote lab system and lab software.

WyoCourses, Wyocast, and classroom audio and video.

Requests and Support for phones, data port activation, and IT billable items.

Request access and assistance for various research support resources, such as the campus compute cluster, Teton and Alcova

Website services and collaboration tools available from IT.

Request a project (new software/technologies) or a change to software/technologies already in use on campus.

Student Resources, WyoRecords, Employee Self Service, WyoCal, Campus Map, WyoCourses.

IT Workshop Schedule, Self-Paced Training, Specialized Training, Training room reservations.

Hosted applications for departments

New UW managed server requests, virtualization changes, and general hardware/virtualization quotes.

Services for requesting storage space, creating backups, and restoring files.

IT assistance for UW Extension

Help and Services for Financial Management, Human Capital Management, Enterprise Performance Management, and Business Intelligence. For more information on the phases of the project being implemented, navigate to

This service is used only by the UW Family Medical Center staffs in Cheyenne, Casper and Laramie. This service automatically processes to the UWIT Staff located in those facilities.

These services are to be used only by faculty and staff in UWCasper

Services for your WyoOne ID, other cards your department needs, door swipe security, and other card/security requests

Requests for the IT Integration Team

Integrations allow various UW systems to communicate with each other to support UW operations. These can be done through APIs (Application Programming Interfaces), flat file transfers, or other means

Covid Hotline Services

Services (2)

>>Help me! I have a problem!

Help! I have an IT-related problem and need assistance.

Security Incident Response Ticket

This is to be submitted when there has been a breach of PCI, GLBA, PII or a General Security Breach to report the issue.