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Categories (28)
Two Factor Authentication
Services related to two factor authentication.
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Accounts & Passwords
Services for your UW account, special accounts, administrative accounts, and computer domain accounts.
Not sure what type of account you need. Check this comparison:
https://uwyo.teamdynamix.com/TDClient/KB/Articl...
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Network & WiFi
UW wireless, wired internet connectivity, and VPN remote access related support and requests.
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Software Support & Licensing
Software available to UW faculty, staff, and students, including Microsoft, Adobe, Office 365, Statistical software.
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Email and Calendar Services
Request assistance with email, calendars, and mailing lists.
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Hardware & Printing
Report a problem or open a request for computer, laptop, tablet or printer.
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Student Services & Labs
Computer labs, multimedia equipment, lab schedules, remote lab system and lab software.
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Instructional Technology & Classroom Support
WyoCourses, Wyocast, and classroom audio and video.
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Teldesk & IT Billing
Requests and Support for phones, data port activation, and IT billable items.
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Research Support - ARCC
Request access and assistance for various research support resources, such as the campus compute cluster, Teton and Alcova
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Website Design & Collaboration
Services related to creating, updating, changing permissions, and deleting websites.
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Project Changes & Requests
Request a project (new software/technologies) or a change to software/technologies already in use on campus.
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WyoWeb
Student Resources, WyoRecords, Employee Self Service, WyoCal, Campus Map, WyoCourses.
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UWIT Training & Courses
IT Workshop Schedule, Self-Paced Training, Specialized Training, Training room reservations.
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Department Applications
Hosted applications for departments
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Server Hardware, Quotes, and Virtualization
To request information about UW managed servers, please contact infrastructure-it@uwyo.edu
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Storage and Backups
Services for requesting storage space, creating backups, and restoring files.
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UW Extension
IT assistance for UW Extension
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WyoCloud
WyoCloud is the University of Wyoming’s Human Resources and Financial principal cloud solution. All HR-FIN administration transactions are processed through this system. WyoCloud website:
http://www.uwyo.edu/wyocloud/
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UWIT Medical Center Services
This service is used only by the UW Family Medical Center staffs in Cheyenne, Casper and Laramie. This service automatically processes to the UWIT Staff located in those facilities.
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UWIT Casper Services
These services are to be used only by faculty and staff in UWCasper
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WyoOne ID Office Requests
Services for your WyoOne ID, other cards your department needs, door swipe security, and other card/security requests
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UW Campus Door/Camera Security Access
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Integration Development
Requests for the IT Integration Team
Integrations allow various UW systems to communicate with each other to support UW operations. These can be done through APIs (Application Programming Interfaces), flat file transfers, or other means
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$
IT Accounts Payable
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Research and Economic Development
Research and Economic Development requests
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Data & Reporting
Data Warehousing, Reporting and Analytics, PowerBI, and Oracle Analytics Cloud
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Office of the Registrar
Request for Student Information Access (faculty, GA/TA, & staff)
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Services (2)
>>Help me! I have a problem!
Help! I have an IT-related problem and need assistance.
Security Incident Response Ticket
This is to be submitted when there has been a breach of PCI, GLBA, PII or a General Security Breach to report the issue.
Popular Services
Door Security Request
>>Help me! I have a problem!
Windows Imaging Request
I want to purchase Adobe for my UW computer.
WyoCourses / student records (Banner) Access Request
My Recently Visited Services
WyoOne Departmental Card Request
Domain Only Account
Change Cost Center Approver for Organization
Purchasing computers and technology peripherals at UW
I need to connect to WyoSecure (VPN).
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