Introduction
Sometimes deleting and re-adding an outlook account is the best route of action when trying to fix and resolve problems.
Procedure
1. Open Outlook, once there go to the Preferences tab
2. Select Accounts
3. The default account should already be selected, if you have multiple accounts, select the one you need to delete. Press the "-" button and click Delete.
4.To begin re-adding the account, go to these instructions: https://uwyo.teamdynamix.com/TDClient/KB/ArticleDet?ID=13425