Spam has grown into a massive problem – not just at UW but nation-wide. Studies estimate that spam represents between 40 and 60 percent of all email. The spam problem is a difficult one to solve. Although spam filtering software is well developed, even the most sophisticated software occasionally misreads some legitimate messages, treating them like spam. Techniques used by spammers to evade spam filtering software are constantly evolving, as are the rules used to detect the spam. Users can expect to see some ebb and flow in the proportion of spam that is identified by filtering as spammers try new approaches, followed by updates to the filtering software to address those approaches.

Articles (12)

Assist with spam blocking

Information about assisting with spam blocking by reporting any mistagged or untagged spam messages

Cannot find a message that was released from UW Spam Blocked Message window

Information about a released message from the UW Spam Blocked Messages window, but is not in Inbox.

Determining an email is tagged or treated as spam

Information about how it is determined that an email is tagged or treated as spam

Making changes to Microsoft Outlook to take advantage of UW's spam options

Information about making changes to Microsoft Outlook in order to take advantage of UW's spam options

Opt back in to a spam service I previously opted out of

Information about how to opt back into a spam service

Opt-out of a particular UW spam service

Information about how to opt-out of a particular UW spam service

Services that UW provides to help manage spam

Information about the services UW provides to manage spam

SPAM and Phishing at the University of Wyoming

One of the most common forms of a phishing attack in higher education environments is official looking emails claiming to be from the university’s technical support team and usually taking the form of a message asking for your user ID and password, with a threat of account deactivation if you fail to reply. These specifically crafted phishing attempts are primarily focused on gaining access to email accounts to enable them to send malicious emails to other systems with the appearance of coming

Spam Blocking at UW

All UW Exchange users should receive on a regular basis an email message from PureMessage listing blocked (quarantined) spam messages.

Whitelist a particular email address

Information about whitelist a particular email address that is currently being blocked by on of the spam services

Whitelist and Blacklist email accounts through Outlook Web Access

Instructions for blocking email accounts or allowing recipients to be on your safe senders list through Outlook Web Access.