Spam has grown into a massive problem – not just at UW but nation-wide. Studies estimate that spam represents between 40 and 60 percent of all email. The spam problem is a difficult one to solve. Although spam filtering software is well developed, even the most sophisticated software occasionally misreads some legitimate messages, treating them like spam. Techniques used by spammers to evade spam filtering software are constantly evolving, as are the rules used to detect the spam. Users can expect to see some ebb and flow in the proportion of spam that is identified by filtering as spammers try new approaches, followed by updates to the filtering software to address those approaches.
Information about assisting with spam blocking by reporting any mistagged or untagged spam messages
Information about a released message from the UW Spam Blocked Messages window, but is not in Inbox.
Information about how it is determined that an email is tagged or treated as spam
Information about making changes to Microsoft Outlook in order to take advantage of UW's spam options
Information about how to opt back into a spam service
Information about how to opt-out of a particular UW spam service
Information about the services UW provides to manage spam
One of the most common forms of a phishing attack in higher education environments is official looking emails claiming to be from the university’s technical support team and usually taking the form of a message asking for your user ID and password, with a threat of account deactivation if you fail to reply. These specifically crafted phishing attempts are primarily focused on gaining access to email accounts to enable them to send malicious emails to other systems with the appearance of coming
All UW Exchange users should receive on a regular basis an email message from PureMessage listing blocked (quarantined) spam messages.
Information about whitelist a particular email address that is currently being blocked by on of the spam services
Instructions for blocking email accounts or allowing recipients to be on your safe senders list through Outlook Web Access.