UW Accounts for Students and Employees Frequently Asked Questions

How do I get my UW username and password?

If you are currently a UW student, faculty member, or staff member, you have a username and password you can use to log into WyoRecords, WyoCourses, and other UW applications. This is the same account information you use to log into any computer on campus or access your UW email. 

If you are new to the university: To obtain your username and initial password, go to http://wyoweb.uwyo.edu, and click Obtain Username and Initial Password found in the top right hand corner. UW accounts and initial passwords are pre-created for all UW faculty, staff, and students once their information has cleared either Human Resources (for faculty and staff) or the Admissions Office (for students). 

When you log into WyoRecords or email for the first time with your initial password, you will be prompted to change your password to one that you want to keep permanently. You will not be able to log into certain resources such as VPN or campus computers until you have that permanent password.

If you have ever logged into your UW account in the past, this link will no longer work for you.  It is only able to work the first time.

If you are currently associated with the university or an alumni and are having problems getting into your account, please contact the UWIT Help Desk at 1-307-766-4357 (6-HELP), option 1.

 

Can I select or change by UW username and email address?

In most cases, the username that is generated for you will remain the same during your association with the University of Wyoming. Username changes are permitted under the following circumstances only:

1. Legal name changes due to marriage, divorce, or court decision

2. Username changes to protect the identity of people involved in legal actions

3. Unprofessional usernames selected by the user before auto-generation of usernames existed

4. Unprofessional usernames (defined through common knowledge or popular culture) which are automatically generated by the system

It is important to note that in any of the instances listed above, the old username is decommissioned, but the personal information (updated with legal name changes through the appropriate offices) will remain intact. The system will then automatically generate the next username based on the same algorithms used previously. In no instance is a username “chosen” by the individual.

Students:

If a student wishes to change their username, the student needs to contact the Office of the Registrar at (307) 766-5272 or fill out the Name Change Request form which can be found here: http://www.uwyo.edu/registrar/students/forms_and_petitions.html

Employees:

UW employees may request consideration for a username change by contacting Human Resources at (307) 766-2215, option #1.

 

What is included in a student account?

Accounts are created for students enrolled with the University of Wyoming contain this access:

Domain Account

  • This account allows students to log on to the University of Wyoming UWStudent Computer Lab System and remote lab.
  • Students are given a 2 GB quota of space for use with the UWStudent Lab System. This space is commonly referred to as "the H:\" (the "H" drive).
  • Students are also given 12 MB of space for their roaming profiles. Roaming profiles allow students to make changes to the desktop and see those changes no matter which lab they are using because that information is saved in the profile. This allows students to personalize their accounts. Click here to see a more detailed explanation of UW Student Profile Quotas.
  • Access to student VPN at studentvpn.uwyo.edu

Web Account

  • This is an account on the UW Student Web Server.
  • Students are given a 300 MB quota for their web space.
  • Please see the information at students.uwyo.edu to create a web site and for more details.

Email Account

  • This is an account through Office 365.
  • Students are given 50 GB for mailbox storage.
  • Individual messages sent or received are limited to 25MB.
  • Students are given 5TB of storage on OneDrive of Business.

 

What is included in an employee account?

Accounts are created for employees of the University of Wyoming contain this access:

Domain Account

  • This is what you log into when you press CTRL-ALT-DEL on University owned machines or log into web applications through WyoLogin.
  • This account allows students to log on to the University of Wyoming UWStudent Computer Lab System and remote lab.
  • Employees are given 1 GB of personal storage on Warehouse that is located at \\warehouse\userstorage$.  
  • Access to VPN at wyosecure.uwyo.edu.

Email Account

  • This is an account through Office 365.
  • Employees are given 50 GB for mailbox storage.
  • Individual messages sent or received are limited to 25MB.
  • Employees are given 5TB of storage on OneDrive of Business.

 

What happens to my account and email when I am no longer a student at the University?

If you are not an enrolled student or UW graduate in the Fall or Spring semester and not employed by the University, your accounts will be disabled and deleted. Accounts are disabled beginning after drop/add ends in the Fall and Spring. Notifications are sent out over a one month time frame, and accounts are then deleted in October and March.

If you graduate from UW, you will be able to keep your email account for a full year after you leave UW.  Keeping your account during this time is meant to assist with transitioning from UW.  After that year, you will receive notifications and your account will be disabled and deleted.

 

What happens to my UW account and email when I leave employment of the University?

Students:

If you are an enrolled student, you will lose access to WyoCloud Financial Management & HCM and any storage you had access to for your job.  As an enrolled student you will maintain your email account and all student access.  If you are not an enrolled student in the Fall or Spring semester, and not employed by the University, your accounts will be disabled and deleted. Accounts are disabled beginning after drop/add ends in the Fall and Spring. Notifications are sent out over a one month time frame, and accounts are then deleted in October and March.

Employees:

Your DHR enters your last date worked into WyoCloud when they process your termination paperwork. It is important to understand that “last date worked” means the last day that you are physically at work, and does not include any vacation that is used after the last date worked through the end of your employment. On your last day worked an email will be sent to your University email account. This email will describe the Automated Account Deletion process and any action that will take place. Possible actions are:

  1. If you are also a student and continue to maintain enrollment after leaving employment at UW, you will continue to have access to UW computing resources, including email, for academic purposes during your academic career.
  2. If you are an alumnus of the University but not currently enrolled as a student, you will have limited access to WyoWeb functionality, such as WyoRecords to access transcripts. However, your email account will no longer be available, including through WyoWeb or uwmail.uwyo.edu.
  3. If you are not affiliated with the University as outlined above, your account will be deleted.

Timing

Twenty-four hours after the email is sent to your University account, your account will be disabled. During this disable period a back up will be taken. Twenty-four hours after your account has been disabled, your account will be deleted. Prior to last date worked, business related email and data (on Warehouse and/or Frontier) should be made available to the appropriate responsible party within your department. It is recommended that any personal information such as email and personal files be archived and stored on personal external storage devices prior to the last date worked.

Before your account is deleted, you or your department may request a review of the process by contacting Information Technology's Help Desk at 766-4357, option 1.

In unusual circumstances you or your department may request to have your account temporarily restored.  Requests can be made to the Vice President of Information Technology.  Requests must be with within 25 days after the account has been deleted. Because restoring email is a time intensive operation, there is a charge for this service. Email and other files cannot be restored after the 25 day period.

Exceptions

  1. Departments can request that your account be converted to a special account while retaining the attributes of the original account.  This may be used when an employee retains a unique relationship with the department or the university. See Types of UW Computer Accounts for information about special accounts.
  2. Board retirees are eligible to retain their UW email account. 
  3. The disabling and deleting of accounts will not happen over a weekend or during a University recognized holiday.
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