My Recently Visited Services

Ask your questions about department applications here.


Requesting help when experiencing problems downloading software


Offers swipe issue support for all WyoOne issued IDs


These accounts are $12.00 a month for a minimum of 6 months billed through your IT Telecomm bill. Request to create or changes to UW departmental accounts that include email and domain access.


Request website traffic be redirected


An Exchange Resource is a special Exchange account that represents a resource (conference rooms, vehicles, AV equipment, etc.) instead of a person. Exchange Resources allow for shared scheduling of these items. Requesting and more information on Exchange Resource can be found here


Ask any questions about the InfoEd Grant Tracking system here.


Requesting help with Banner, ImageNow, HRMS, PIStol, Advance, and Blackboard.


Make requests for security changes to buildings and doors or building security reports.


Request a Domain Only (Authentication Account) special computer account


This is the main support page with resources and guidance for using the UW website CMS.


Report issues with access in administrative system accounts, not listed above, to the Application Security Office (ASO).


Help! I have an IT-related problem and need assistance.


- Faculty - Submit to request access to WyoCourses and WyoRecords.
- GA/TA - Submit to request coding to allow your faculty member to add you to their WyoCourses shell to assist with grading.
- Staff - Submit to request access to necessary student information to perform job duties such as processing departmental scholarships and creating/maintaining class schedules for your department.

It is recommended that for faculty, the departmental staff person who assigns individuals as teachers of classes be selected in the "Please select other users..." field, so that person can complete the process to assign the faculty person to classes.

Please only submit this form after successful completion of the mandatory FERPA training, to expedite processing.


Request a Job Code be added to TimeClock Plus


IT Maintenance has certified technicians to provide Warranty Assistance and Parts/Labor services for institutionally-owned computers and laser printers.


Request a new hosted application, upgrade, or change to an application


Requesting a test shell


Creating, modifying, or deleting university purposed websites


Please submit this request if you would like to request a new website directory. This can be for an entirely new directory, a change from a central (non-CMS) site to a CMS site, or a change from a CMS site to a central (non-CMS) site.