Popular Services

Door Security Request

Make requests for security changes to buildings and doors or building security reports.

>>Help me! I have a problem!

Help! I have an IT-related problem and need assistance.

Microsoft Office 365

This program provides free access to the full versions of Microsoft Office to enrolled students, faculty, and staff.

Computer Imaging Request

I need to change my two factor authentication method or number.

I want to purchase Adobe for my UW computer.

Purchasing Adobe for a UW computer

Banner Administrative system (Internet-native Banner) request

Request any changes to the Banner Administrative system here. This includes changes to reports or the back end programming of the system.

Google Workspace for Education Plus Access Request

UW researchers whose cloud storage needs exceed the restrictions of other available options (more than 1 TB total, or files larger than 10 GB) can request for their UW account to be given access to Google Workspace for Education. When Google Drive is accessed using a Google Workspace account, the maximum storage is unlimited and the file size limit is 5 TB.

Departmental UW account

These accounts are $10.00 a month for a minimum of 6 months billed through your IT Telecomm bill. Request to create or changes to UW departmental accounts that include email and domain access.

Individual UW Account

Request to create or make changes to UW Special accounts for Individuals.

General Request to ASO

Report issues with access in administrative system accounts, not listed above, to the Application Security Office (ASO).

Walk-in Service Center

The Information Technology Service Center and ResNet are services that Information Technology provides to help students, faculty, and staff with personal computers and mobile devices.

Content Management Service account (CMS)

UW uses Cascade Server as its enterprise-wide website content management system (CMS) which makes it easy for site authors to create, maintain and manage websites using various template design assets.

Register wireless IoT device

Request to add Internet of Things (IoT) device to the campus wireless network.

I would like to change my UW username.

This is how you can request that your UW username be changed.

Single Sign-On Requests/Changes

Requests and Changes to Single Sign-On (Federation) for applications and services

Email Only Account

Request changes to UW accounts that are only email accounts.

External Collaborator

University of Wyoming researchers often have collaborators from other institutions who need access to ARCC resources in order to contribute to the project. To gain access to ARCC resources non-UW researchers need to obtain an External Collaborator account.

I need to reset the password on my distribution list.

Requesting a new password on my distribution list

I need to two factor with a passcode.

New Door Request

Requesting this service will begin the process for door reader installs, activation, and security.

I want to request SPSS software.

Requesting SPSS software

SharePoint Site Request

Request a new Sharepoint Site

Request New or Change Organization/Department

Changes to WyoCloud related to requests for new organizations/departments and Chart of Accounts codes, requests to move within the Chart of Accounts enterprise structure and requests to close organizations/departments will only occur at the ending/beginning of fiscal years.

I want to have an active directory organizational unit created or I wanted to be added to an existing OU.

Manage your department's resources and also participate in the university-wide Active Directory domain.