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Services or Offerings?
How to get help in a computer lab

Requesting help with malware or antivirus on a computer

Requesting help with WyoCourses

Help with antivirus software

Information and requesting help with OneDrive

Requesting help for restoring deleted emails

Request help or report an issue with WyoCloud Business Intelligence (BI) Reporting including problems with dashboards or reports.

Help! I have an IT-related problem and need assistance.

If you are experiencing problems, something not working or how to use technology, in the classroom, Classroom Technology Support (CTS) can help

Request assistance with your services not working correctly. Such as: Headsets, handsets, cords, broken jacks, etc.


This service is for UW Family Medical Practice employees.  The Medical Center facilities in Cheyenne, Casper and Laramie can use this service to report Information Technology related issues directly to UWIT staff located in those facilities.  These requests do not go to University of Wyoming central IT, but directly to the staff located in those facilities.

This service is used only by the UW Casper Staff and Faculty. This service automatically processes to the UWIT Staff located at UW-Casper.

This service is used only by the UW Casper Students. This service automatically processes to the UWIT Staff located at UW-Casper.

Request help on a system errors in ECC.