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Categories (21)
Two Factor Authentication
Services related to two factor authentication.
Accounts & Passwords
Services for your UW account, special accounts, administrative accounts, and computer domain accounts.
Not sure what type of account you need. Check this comparison:
https://uwyo.teamdynamix.com/TDClient/KB/Articl...
Network & WiFi
UW wireless, wired internet connectivity, and VPN remote access related support and requests.
Software Support & Licensing
Software available to UW faculty, staff, and students, including Microsoft, Adobe, Office 365, Statistical software.
Email and Calendar Services
Request assistance with email, calendars, and mailing lists.
Hardware & Printing
Report a problem or open a request for computer, laptop, tablet or printer.
Student Services & Labs
Computer labs, multimedia equipment, lab schedules, remote lab system and lab software.
Instructional Technology & Classroom Support
WyoCourses, Wyocast, and classroom audio and video.
Teldesk & IT Billing
Requests and Support for phones, data port activation, and IT billable items.
Research Support - ARCC
Request access and assistance for various research support resources, such as the campus compute cluster, Mt. Moran and the petaLibrary.
Website Design & Collaboration
Website services and collaboration tools available from IT.
Project Changes & Requests
Request a project (new software/technologies) or a change to software/technologies already in use on campus.
WyoWeb
Student Resources, WyoRecords, Employee Self Service, WyoCal, Campus Map, WyoCourses.
UWIT Training & Courses
IT Workshop Schedule, Self-Paced Training, Specialized Training, Training room reservations.
Department Systems Requests
Services for Departmental Applications system administrators
Server Hardware, Quotes, and Virtualization
New UW managed server requests, virtualization changes, and general hardware/virtualization quotes.
Storage and Backups
Services for requesting storage space, creating backups, and restoring files.
UW Extension
IT assistance for UW Extension
WyoCloud
Help and Services for Financials, Human Capital Management, and Business Intelligence. For more information on the phases of the project being implemented, navigate to
http://www.uwyo.edu/wyocloud/
UWIT Medical Center Services
This service is used only by the UW Family Medical Center staffs in Cheyenne, Casper and Laramie. This service automatically processes to the UWIT Staff located in those facilities.
UWIT Casper Services
These services are to be used only by faculty and staff in UWCasper
Services (2)
>>Help me! I have a problem!
Help! I have an IT-related problem and need assistance.
Security Incident Response Ticket
This is to be submitted when there has been a breach of PCI, GLBA, PII or a General Security Breach to report the issue.
Additional Resources
Popular Services
>>Help me! I have a problem!
Microsoft Office 365
Walk-in Service Center
Banner Administrative system (Internet-native Banner) request
I want to request ArcGIS software -- WINDOWS ONLY
My Recently Visited Services
Library Applications Request for Change
3D Printing Request
Add or Remove Group Leaders to a WyoGroup.
I want to purchase Adobe for my UW computer.
I need to create, transfer, or retire a project
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