Service Catalog

Categories (17)



Accounts & Passwords

Services for your UW account, special accounts, administrative accounts, and computer domain accounts.

Not sure what type of account you need. Check this comparison: https://uwyo.teamdynamix.com/TDClient/KB/Articl...



Network & WiFi

UW wireless, wired internet connectivity, and VPN remote access related support and requests.



Software Support & Licensing

Software available to UW faculty, staff, and students, including Microsoft, Adobe, Office 365, Statistical software.



Email and Calendar Services

Request assistance with email, calendars, and mailing lists.



Hardware & Printing

Report a problem or open a request for computer, laptop, tablet or printer.



Student Services & Labs

Computer labs, multimedia equipment, lab schedules, remote lab system and lab software.



Instructional Technology & Classroom Support

WyoCourses, Wyocast, and classroom audio and video.



Teldesk & IT Billing

Requests and Support for phones, data port activation, and IT billable items.



Research Support - ARCC

Request access and assistance for various research support resources, such as the campus compute cluster, Mt. Moran and the petaLibrary.



Website Design & Collaboration

Website services and collaboration tools available from IT.



Project Changes & Requests

Request a project (new software/technologies) or a change to software/technologies already in use on campus.



WyoWeb

Student Resources, WyoRecords, Employee Self Service, WyoCal, Campus Map, WyoCourses.



UWIT Training & Courses

IT Workshop Schedule, Self-Paced Training, Specialized Training, Training room reservations.



Department Systems Requests

Services for Departmental Applications system administrators



Server Hardware, Quotes, and Virtualization

New UW managed server requests, virtualization changes, and general hardware/virtualization quotes.



Storage and Backups

Services for requesting storage space, creating backups, and restoring files.



WyoCloud

Help and Services for ERP Financials, Human Capital Management, and Business Intelligence. For more information on the phases of the project being implemented, navigate to http://www.uwyo.edu/wyocloud/