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How to add UW Canon Secure Print Copiers to a Domain connected windows PC or non-domain/personal windows PC.

Installing Pulse Secure when Administrative permissions are not available and connecting to the UW campus VPN network.

This article will guide you through finding the name of your computer. It features Windows 7, 8, 10 and Mac OS.

This article provides steps necessary to disable hibernation for the purpose of preserving the SAM file when resetting local admin passwords with Windows PE software tools.

Information on how to manually activate Windows 10

When sending an email in Outlook, the Ignore or Add To Dictionary options are not available.

locating browser bookmarks

Directions on deleting and adding outlook accounts. Useful for trying to fix issues in outlook.

Directions on how to sign out on the new Windows 10 Lab system

A guide to clearing out the java cache on a Windows 7 / 10 computer.

If you need to send the information in the full headers of an email message (to report possible phishing or spam, for example):

Information on supported methods for accessing my UW Exchange email