Technology Preparation for Traveling

When you are preparing to travel, there are a couple steps you can take before traveling to make it easier to connect to UW resources while you are traveling. If you have any questions about these, please contact the UWIT Help Desk at 307-766-4357, option 1.

Prepare for Two Factor Authentication

Sometimes travel can make it harder to use the two factor authentication method that you normally use.  For example, if you normally two factor with a phone call, and you travel internationally that call option may not work well for that situation. 

Our recommendation when traveling is to use the Duo push option, which can be done to a phone or tablet you have with you without a cellular network or an international call.  Often it is easiest to set up a new two factor method before traveling.  Please see this article for how to add that device and contact the help desk if you have any questions about options based on where you are traveling: https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/ArticleDet?ID=63314 

If you will be travelling and will not have access to a device with Duo Mobile, you may find you need to use passcodes sent before leaving in SMS to two factor.  You can request that you account be set to allow passcodes here: https://uwyo.teamdynamix.com/TDClient/1940/Portal/Requests/ServiceDet?ID=50586

If you are already traveling and find that your two factor method will no longer work, you can request help to get set up with a different method here (you will not need to two factor for this request): https://uwyo.teamdynamix.com/TDClient/1940/Portal/Requests/ServiceDet?ID=30527

Connect to Eduroam

Eduroam is a wifi option that allows you to connect to wifi on other campuses, often at a speed higher than a guest network. Once properly configured, you can access the wireless network automatically without having to enter a username or password. UWyo offers network services equivalent to wired ports on the UW data network. 

Instructions on connect to Eduroam: https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/ArticleDet?ID=11764

You can find where eduroam networks are on this map: https://eduroam.org/where/

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Details

Article ID: 136285
Created
Sat 10/16/21 10:31 PM
Modified
Thu 10/28/21 8:01 PM