Introduction
There may be times when a department or individual needs to share their email account so that other individuals can assist in answering an email sent to that account, scheduling events in the calendar, or accessing specific contacts saved in that account.
Email only account permissions are managed by IT. If you find that you don't have permissions to an account, please request that access by emailing userhelp@uwyo.edu.
Procedure
Windows
1. Select the File menu, click Account Settings, and select Account Settings.
2. Select the Exchange email account that needs access to the shared account in Microsoft Outlook. In the Email Accounts window, select Microsoft Exchange account, and click Change.
3. In the Exchange Server Settings window, click More Settings.
4. In the Microsoft Exchange Server window, select the Advanced tab, and in the Mailboxes section, click Add.
5. In the Add Mailbox window, in the Add mailbox box, enter the username for the shared email account, and click OK.
6. This mailbox should now show within the mailbox space. In the Microsoft Exchange window, click OK.
8. In the Exchange Server Settings window, click Next.
9. In the Change Account window, click Finish.
10.In the Email Accounts window, click Close.
11. Restart Outlook by closing and reopening it. In the left hand menu towards the bottom you should see your email address that you just added listed.
Mac
1. In the Outlook application, open the Tools menu and select Accounts
2. In the Accounts window, click on your UWYO Exchange account.
3. Inside of your account windows, click Delegates & Sharing.
4. In the Delegates & Sharing window, go to the Shared With Me tab and click the + icon to add a delegate.
5. Type the username of the mailbox you need in the search bar at the top of the window. Click their account to select them, and then click Add.
6. After this, the mailbox should be added and show under the Shared With Me tab. You may need to restart Outlook in order to see the mailbox on the left-hand side menu.