Introduction
IT Maintenance has certified technicians to provide Warranty Assistance and Parts/Labor services for institutionally-owned computers and laser printers.
Available to
Apple (Macintosh) Operating Systems
IT is an authorized Apple Service Provider. We offer warranty support for all Apple computers and out-of-warranty support for selected Apple products.
Dell, HP, and Lenovo Hardware
IT is an authorized service provider for all three of these PC manufacturers, offering warranty support for computers, servers, and laser printers.
Non-Warranty Support for PC Hardware
We have A+ and Dell certified technicians who can assist you with your PC computer repair and laser printer repair needs.
Procedure
Click on "Request Service" and fill out required information. You can request that your item be picked up or you can bring it to ITC. Once your item has been received, diagnostics will be run and a request authorizing needed repair will be sent to you. After receiving authorization, repairs will be made and an invoice created. The invoice must be paid in full before your item will be returned to you.
Cost
| PC/Apple Maintenance |
Rate |
| Time and materials (1/2 hour minimum) |
$40 per hour |
Non-software installation or setup
(1/2 hour minimum) |
$40 per hour |