On May 17th, Team Dynamix will be releasing a major UI update for the TDNext side of TD, which is what is used by staff to view and work with tickets. See an overview of the UI changes here:
https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/ArticleDet?ID=156595
And see the release notes here:
https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/ArticleDet?ID=155053
If you have questions or comments on the UI updates, please send them along with a request here