Introduction
If you need to make a change or modification to the Operational Data Store (ODS), this will allow you to submit a support ticket to request that change.
These could include:
- A need to schedule a vendor supplied patch or update
- Implementing a new module, functionality, or report within ODS
- Setting up data feeds with or between ODS and other applications
- Implementation of an entirely new application related to ODS
Benefits
- No need to call your problem into the Service Center or Help Desk
- No need to call a specific developer or email several people
- Your change requests will go to the entire team of developers that work with ODS
- The ability for you to add all important details to the ticket and monitor its progress
Available to
Submit your request for change by selecting the Request Service button on this page. Fill out a small form and the ticket will be routed to the correct personnel.