Department Applications Question

 

Introduction

If you have a general question regarding a specific department application (e.g. Blackboard, StarRez, CBORD, Schlage, Medicat, CardioPerfect, etc.) this will allow you to submit a support ticket.

These could include

  • questions about patches or updates issued by the vendor
  • interest in a new module or functionality supplied by the vendor
  • data feeds with or between other applications 

Benefits

  • No need to call your problem into the Service Center or Help Desk
  • No need to call a specific developer or email several people
  • Your support requests will go to the entire team of developers that support department applications 
  • The ability for you to add all important details to the ticket and monitor its progress

Available to

  • Anyone with a UW Account

Resources

  • If your problem is high priority please call 307-766-4357, option #1.
  • If you are having a question about a UW LIbraries application please see the UW Libraries service

 

Submit your question by selecting the Request Service button on this page.  Quickly fill out a small form and the ticket is routed to the correct personnel.