Introduction
If you have a general question regarding the Advance Alumni Tracking System, this service will allow you to submit a support ticket.
These could include questions about
- Patches or updates issued by the vendor
- Interest in a new module or functionality supplied by the vendor
- Requirements for data feeds with or between other applications
- Functionality questions
Benefits
- No need to call your problem into the Service Center or Help Desk
- No need to call a specific developer or email several people
- Your support requests will go to the entire team of developers that support Advance
- The ability for you to add all important details to the ticket and monitor its progress
Available to
Submit your question by selecting the Request Service button on this page. Quickly fill out a small form and the ticket is routed to the correct personnel.