If it is verified that the printer is connected, has the correct driver, and can receive print jobs, but it cannot print multiple copies there may be a printer settings called Mopier Mode activated. This mode only allows a printer to print one copy of a document at a time.
To Disable:
Navigate to Control Panel -> Devices and Printers -> Select appropraite printer -> Right click and select printer properties. Then under the tab device settings make sure Mopier Mode is set to disabled.