Turning off Clutter

Tags clutter email

Clutter helps you move low priority messages out of your Inbox so that you can easily scan for important messages. Clutter analyzes your emails, and based on your past behavior, determines the messages that you’re most likely to ignore. It then moves those messages to a folder called Clutter so that you can review them later.

Clutter is turned on by default in your UW Office 365 account.  It can be turned off with the instructions below.

1. Log into your Office 365 account as this setting cannot be changed in an Outlook client.

2. Go to the gear in the upper right hand corner and select Mail.

3. Under Automatic Processing, select Clutter.

4. Select the option "Don't separate items identified as clutter" and then hit Save.

The Clutter folder will still appear in Outlook, but emails will no longer be filtered into that folder.

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Article ID: 8656
Wed 9/2/15 9:45 AM
Tue 5/10/16 10:17 AM