In a continued effort to keep the UW community safe, use of passcodes as a method to complete two factor authentication will be limited. Duo mobile push notifications and Yubikeys will still be available and allow authentication without typing in a code.
There are times when passcodes may the best method for two factor authentication, such as during international travel if a smart device cannot be brought along to receive a Duo push. In these cases, there is an option to request access to use passcodes here.
The specific screens and options for this procedure can vary by device, browser, and previous account configuration. If what you see in the procedure does now allow you to complete the steps, please call the UWIT Help Desk at 307-766-4357.
- Open the Duo mobile app.
- You will have a line University of Wyoming. Tap on that line and this will show a code. If you do not have a UW line in the app, please go through the steps to enroll the device with these instructions.
- On the two factor screen, click Other options.
- Select the option for Duo Mobile passcode.
- Enter your passcode and click Verify.
