Turning Off Focus Inbox in Outlook

Introduction 

The Focused Inbox by default is turned on in your UW Office 365 Account. If you would like this to be turned off please follow the instructions provided below

What is the Focused Inbox

  • Formally known as Clutter

  • Helps move lower priority messages out of your Inbox 

  • Analyzes your emails and based off your past behavior will determine which emails you're most likely to ignore

  • Will move these "ignored" emails into a separate folder called "Focus Inbox" so they can be reviewed later   

Benefits

  • Assist in being able to easily scan main inbox for important messages 

 

Jump to Section 

1. Classic Outlook 

2. New Outlook or Webmail 

 

Classic Outlook 

Step 1: In the Classic Outlook Application, navigate to the "View" menu

  • Here the option "Show Focused Inbox" is by default selected. Select this option to be turned off 

Image displays classic outlook application. There are two red boxes indicating what the user should do. The first red box is around the "View" menu indicating to user to navigate to this menu. The second box is around the "Show Focused Inbox" option indicating to client to disable this option.

This will now remove the "Focused" and "Other" tabs and will consolidate all your emails into one view 

Image displays classic outlook application. There is a red box to show how the "Focus" and "Other" inbox has been consolidated into one.

 

New Outlook or Webmail 

Step 1: In Outlook, navigate to the gear icon on the upper right hand corner to open the "Settings" menu

Image displays outlook. There is a red box around the gear icon in the upper right hand corner. This is to indicate to the user to select this icon to continue.

 

Step 2: In the Settings Menu, navigate to the "Mail" settings and select the "Layout" option 

  • Here the option the "Do you want Outlook to sort your email to help you focus on what matters most?", by default the option "Sort messages into Focused and Other" is selected. 

To turn this off please select "Don't sort my messages" and then click "Save"  

Image displays the Settings menu where there are multiple red boxes with instructions for the user to follow. The first red box indicates to the user to ensure they navigate to the Mail settings. Next it displays a red box around the option "Layout" indicating to the user to navigate to this option. Then there is a box around the "Don't sort my messages" button indicating to the user to select this. Once all step are complete it indicates the user to select the save button to continue.

This will now remove the "Focused" and "Other" tabs and will consolidate all your emails into one view

Image displays outlook application. There is a red box to show how the "Focus" and "Other" inbox has been consolidated into one.

Was this helpful?
0 reviews
Print Article