Titanium Access and Install

Titanium

Getting access to Titanium

Titanium client software is used to manage patient information for the University Counseling Center (UCC), the Wyoming Center on Aging (WYCOA), and the Psychology Clinic.  Information contained on Titanium is protected and subject to security regulations.  Access should only be provided to users within UCC, WYCOA, or the Psych Clinic after obtaining approval from the employee's supervisor.

  • The requesting departments should make ACL requests for access for both new Titanium users and for existing users when they change computers, rebuild computers, or obtain new computers.  The ticket is also assigned to Department Systems so that the system administrator can make appropriate changes to the host firewall.
  • A ticket also needs to be submitted to ASO to add the user to the departmental organizational unit in Active Directory.
    • For UCC, the AD groups are: UCC and ucc-titanium
    • For Psychology Clinic and WYCOA, the AD group is:  TitaniumUsersPsychologyClinic
  • For Psychology Clinic student co-horts, additional permissions must be requested from UW Security requesting access and RDP access through the VPN.  Supervisor approval is required and an end-date for when access is to be removed is also required.

 

Installing Titanium

1. Start by having the User sign into the computer, map the warehouse drive: \\warehouse.uwyo.edu\ucc\titanium. 

The image displays a user interface window titled "Map Network Drive." This dialog is set against a clean, light-colored background. At the top, there is a question asking, "What network folder would you like to map?" Below, there are two main input fields labeled "Drive" and "Folder." The "Drive" field shows a dropdown menu currently set to "W:". The "Folder" section features a text box with a file path displayed as "\warehouse\ucc\titanium\". There is a "Browse..." button next to the folder path, allowing users to navigate their file system. Additionally, there are example instructions below the folder path field that reads, "Example: \server\share." Below that, there are three checkboxes with labels: "Reconnect at sign-in," "Connect using different credentials," and lastly, a link that reads, "Connect to a Web site that you can use to store your documents and pictures." At the bottom right corner, there are two buttons labeled "Finish" and "Cancel," enabling the user to either complete or exit the action.

 

2. Next, find the setupactivex071108.exe and copy/paste it to the desktop and run it as an Admin

A file directory on a Windows operating system displaying various files, including application shortcuts and executable files, with "setupactive071108" highlighted.

 

You may see the "Windows Protected your PC" screen when you run the setup, select "More Info" and then "Run Anyway"

A Windows security warning dialog advising that SmartScreen has prevented an unrecognized app from starting, with a "Don't run" button. 

 

3. Select Next

Software installation window for Titanium Schedule Active X Registration, with instructions to click "Next" to proceed and a copyright warning.

 

4. Select Next

Software registration window for Titanium Schedule, featuring fields for user name and organization pre-filled with "University of Wyoming," with options for installation permissions and navigation buttons.

 

5. Select Finish

Software installation completion screen for Titanium Schedule Active X Registration showing a success message and options to finish or cancel.

 

6. In the same Titanium folder on the warehouse drive, find the T10.exe and create a shortcut on the desktop. Right click > Send To > Desktop (DO NOT COPY/PASTE THIS FILE TO THE DESKTOP.  IT MUST BE A SHORTCUT)

File explorer window showing a list of files with a right-click context menu open, highlighting the "Desktop (create shortcut)" option.

 

Launch Titanium from the desktop shortcut you've created, the first time you launch it on a new machine will take longer than normal. If it launches and you get a log in screen, it was successful. If it was not successful, reach out to Security and/or Department Applications for assistance with ACL access.

 

Sharing for multiple users

Some clinics will require multiple users to access Titanium on one computer, to share Titanium start by moving the Desktop Shortcut into the Public Desktop folder found at:

C:\Users\Public\Desktop

1. Once its in the folder, go back and right click on the Public Desktop Folder and select Properties

A computer window displaying "Public Desktop Properties," showing user groups and permission settings for the public desktop folder.

 

2. Select Edit

A computer dialog box depicting permissions for the Public Desktop, showing user accounts and their respective permissions with checkboxes.

 

3. Select Add and type Everyone, select Check names and select OK and then Apply. 

Computer dialog box for selecting users, groups, or service accounts with input fields and buttons for confirmation. With Everyone in the Enter the object names to select box

Any user that logs into the computer will now have the T10.exe shortcut appear on their desktop. 

 

If the client would like Titanium to sync with their Outlook Calendar you can follow the instruction here:
Article - Titanium Calendar Syncing

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