Titanium Access and Install

Summary

Access and Installation of Titanium

Body

Titanium

Getting access to Titanium

Titanium client software is used to manage patient information for the University Counseling Center (UCC), the Wyoming Center on Aging (WYCOA), and the Psychology Clinic.  Information contained on Titanium is protected and subject to security regulations.  Access should only be provided to users within UCC, WYCOA, or the Psych Clinic after obtaining approval from the employee's supervisor.

  • The requesting departments should make ACL requests for access for both new Titanium users and for existing users when they change computers, rebuild computers, or obtain new computers.  The ticket is also assigned to Department Systems so that the system administrator can make appropriate changes to the host firewall.
  • A ticket also needs to be submitted to ASO to add the user to the departmental organizational unit in Active Directory.
    • For UCC, the AD groups are: UCC and ucc-titanium
    • For Psychology Clinic and WYCOA, the AD group is:  TitaniumUsersPsychologyClinic
  • For Psychology Clinic student co-horts, additional permissions must be requested from UW Security requesting access and RDP access through the VPN.  Supervisor approval is required and an end-date for when access is to be removed is also required.

 

Installing Titanium

1. Start by having the User sign into the computer, map the warehouse drive: \\warehouse.uwyo.edu\ucc\titanium

 

2. Next, find the setupactivex071108.exe and copy/paste it to the desktop and run it as an Admin

 

You may see the "Windows Protected your PC" screen when you run the setup, select "More Info" and then "Run Anyway"

 

 

3. Select Next

 

4. Select Next

 

5. Select Finish

 

6. In the same Titanium folder on the warehouse drive, find the T10.exe and create a shortcut on the desktop. Right click > Send To > Desktop (DO NOT COPY/PASTE THIS FILE TO THE DESKTOP.  IT MUST BE A SHORTCUT)

 

Launch Titanium from the desktop shortcut you've created, the first time you launch it on a new machine will take longer than normal. If it launches and you get a log in screen, it was successful. If it was not successful, reach out to Security and/or Department Applications for assistance with ACL access.

 

Sharing for multiple users

Some clinics will require multiple users to access Titanium on one computer, to share Titanium start by moving the Desktop Shortcut into the Public Desktop folder found at:

C:\Users\Public\Desktop

1. Once its in the folder, go back and right click on the Public Desktop Folder and select Properties

 

2. Select Edit

 

3. Select Add and type Everyone, select Check names and select OK and then Apply. 

Any user that logs into the computer will now have the T10.exe shortcut appear on their desktop. 

Details

Details

Article ID: 157275
Created
Fri 8/15/25 9:31 AM
Modified
Wed 8/20/25 7:28 PM