Configure an Apple iOS device for your UW email account

Introduction

Apple iOS devices may have different screen sizes and versions, your device’s screens may not exactly match the example screen shots. Also note that Microsoft Outlook, an alternative email application, is available from the Apple App Store.

Many iOS devices are already configured with Apple ID’s.  When adding your university email account, please note you will be adding a second account to your email application. Each account will have its own set of email folders. 

Procedure

1. Begin by locating and opening Settings.

Black gear icon on a gray background labeled "Settings."

2. Within Settings, on the left pane, locate: Mail.

Screenshot of a mobile settings menu in dark mode, highlighting the "Mail" option with a red circle.

3. Select the option Accounts.

Smartphone settings screen for "Mail" in dark mode, highlighting "Accounts" with a red oval.

4. Click Add Account.

Smartphone email application interface showing account options, including "iCloud," "Subscribed Calendars," and a highlighted "Add Account" button.

5. You will be presented with a list of account types.  Select Microsoft Exchange.

A list of email and cloud service options on a black background, featuring "Microsoft Exchange" highlighted in blue among "iCloud," "Google," and "Yahoo!" logos.

6. Fill in your email address and add a description (which defaults to, “Exchange”, but you can edit that field to be more descriptive – that is, “UWYO” or “UW e-mail”.) Click Next when ready.

Mobile device interface for setting up an Exchange account, featuring fields for email and description.

7. Your device will require authentication. Allow your device to Sign In.

Login prompt asking for an "uwyo.edu" Exchange account sign-in with options to "Configure Manually" and "Sign In," the latter enclosed in a red oval.

8. You may receive this pop-up after clicking Sign In. If you do, click Continue to proceed to the next step.

A mobile device pop-up notification asking for permission to share information with "microsoftonline.com." Options to "Cancel" or "Continue" are provided at the bottom.

9. Some, but not all clients may see the option to sign in with a “Work or School Account” or a “Personal Account”.  Select Work or School Account. If you do not see this screen, you will be presented with the next screen, the “WyoLogin” page.

Microsoft login screen with options for "Work or school account" and "Personal account."

10. At the WyoLogin page, enter in your university username and password, click Logon.

Login interface for the University of Wyoming, featuring fields for username and password, with options for password recovery and login assistance.

11. If you are located off campus will be presented with a 2-factor/secondary authentication.  Approve that connection with your preferred 2-factor device or method. If you are on campus, continue to the next step.

 

12. If prompted, allow the iOS device to sign in, click Continue.

Microsoft sign-in prompt asking if the user trusts the uwyo.edu account, with options to "Cancel" or "Continue."

13. Apple iOS devices are able to integrate your UW account into multiple applications and synchronize information with them.  Select those items you wish to use.  Mail is the primary application and is almost always selected.  Contacts, Calendars, Reminders and Notes can also be useful if desired.

Settings interface for an Exchange account showing options for Mail, Contacts, Calendars, Reminders, and Notes, all enabled with green toggle switches.

14. Your UW email account should be listed.  You can close Settings (click the device’s Home button).

Screenshot of a mobile accounts settings menu with "Exchange" highlighted by a red arrow, showing options for iCloud, Exchange, and Add Account.

15. Locate Mail on your device and tap to launch.

Email app icon with a white envelope on a gradient blue background and a red notification badge displaying "4" unread messages.

16. Upon launching the device’s Mail program, your UW mail will be displayed in its own set of folders.

Email application mailboxes section displaying categories: All Inboxes (7), iCloud (4), and Exchange (3), with an Edit option at the top.

 

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