Skip to Knowledge Base content

WyoSecure - Setting up Pulse Secure on Windows Computers

First Use Of The New VPN Tool

The new UW VPN is faster and more reliable than ever before but it will take a moment to setup.

Before You Begin

To continue with this guide you'll need:

If you have not yet setup DUO's Two Factor Authentication click here for the DUO setup guide.

Contents of Guide

  • Quick Start Guide
  • Detailed Installation Instructions
  • Detailed Configuration Instructions
  • Disconnecting Pulse Secure

 


 

Pulse Secure Quick Start

  1. Visit the WyoSecure page for:
  2. Login with your UW credentials and faculty and staff should use Two Factor Authentication
  3. Once at the Wyo Secure dashboard click "Start" in the Pulse Secure box
  4. When prompted to run the Pulse Security Setup Applet check "Do not show this again [...]" and then click "Run"
  5. Windows will now present a Security Warming, check "Do not show this again [...]" and then "Allow"
  6. Windows will again present User Account Control dialogs. In both windows click "Yes"
  7. Java will present an "Setup Control - Warning" dialog, click "Always"
  8. Windows will again present a User Account Control dialog, click "Yes"
  9. The installation will now begin, once complete you will be prompted to reboot your machine. Please do so.

Once you've rebooted your computer you will be able to configure the Pulse Secure VPN client.

  1. If Pulse Secure doesn't load immediately, open it from your Start > All Programs menu.
  2. Click "Connect" to begin authenticating to WyoSecure
  3. When prompted enter your UW username and password. Optionally check "Save settings
  4. Click "Connect"
    Please note the connection process can take a moment depending on the speed of your machine and internet connection.

Manually Configure the Pulse Secure VPN

Note: If your connect is missing or if you need to configure the VPN manually enter the following settings:

  1. In the Pulse Secure window click the "+" icon to open the Connection Settings box.
  2. Add the following values to the Add Connection window:
    • Type: Policy Secure (UAC) or Connect Secure (VPN)
    • Name: An arbitrary value that will identify the connection as being to UW. We suggest "WyoSecure"
    • Server URL: This is UW's secure server address, it must include https
  3. Click "Add" to save the settings

You should now be connected to WyoSecure through the Pulse Secure VPN. If you have any questions please scroll through the rest of the guide and if your questions aren't answered contact the UWIT Help Desk at (307) 766 - 4357 or by visiting http://www.uwyo.edu/infotech

 


 

Pulse Secure Detailed Setup Instructions

Step 1

To begin, in your browser of choice visit WyoSecure and login with your University of Wyoming username and password.

login

 

 

Step 2 - Faculty & Staff Only

Students please skip to step 3.

If you've already setup Two Factor Authentication with DUO, you'll see a familiar window. Please accept the push notification on your phone, enter the code from the Call Me option or the next unused code from your pass codes email.

If you've not yet setup DUO push, please visit this guide to setting up Two Factor and then return to step 1.

accept 2 factor

Note: If you don't have your phone you can click "Cancel" and choose another option such as Passcode which will use your email to deliver your authentication codes. For more information about DUO see our Two Factor Authentication FAQ.

 

Step 3

Once logged in, you'll be taken to the University of Wyoming Secure Portal. 

To begin the secure connection find the "Client Application Sessions" box and click the Pulse Secure "Start" button.

Start Pulse Secure

Note: The screenshots of WyoSecure are of the default screen layout and may not exactly reflect what you're seeing.

 

Step 4

Java will ask if you want to run the Pulse Secure Setup Applet, please click "Run"

Optionally, you can check the "Do not show this again [...]" box to prevent further Java security prompts.

 

Run Java

 

Step 5

Windows will present a Security Warning prompting you to allow the application to run, please click "Allow"

Click allow

 

Step 6

Windows will present a User Account Control (UAC) dialog prompting you to allow the application to install, please click "Yes"

Click yrs

 

Step 7

Windows will again present a User Account Control (UAC) dialog prompting you to allow the application to install, please click "Yes"

Yes to UAC

 

Step 8

Java will present a Setup Control - Warning dialog prompting you to allow the application to run, please click "Always"

Click always

 

Step 9

Windows will again present a User Account Control (UAC) dialog prompting you to allow the application to install, please click "Yes"

Click yes

Following the final UAC prompt Windows and Java will begin the installation process. This is usually quick but can take several minutes depending on the speed of your computer.

wait

 

Step 10

Please reboot your computer.

Please reboot

 


 

Pulse Secure Manual Configuration

If Pulse Secure does not already have the WyoSecure connection available. 

Having upgraded to Pulse Secure and rebooted you're ready to configure the VPN connection.

Pulse Secure will likely launch immediately on startup, if it doesn't, launch Pulse Secure from your computers Start > All Programs menu.

Step 1

In the Pulse Secure window, click the "+" to open the Connection Settings box.

click + to begin

 

Step 2

In the Add Connection window enter the following values:

  • Type: Policy Secure (UAC) or Connect Secure (VPN)
  • Name: WyoSecure
    Note: The value entered in this field is arbitrary and will only be visible to yourself. Choose something that will indicate to you that this is your University of Wyoming connection.
  • Server URL: This is UW's secure server address, it must include "https://"

 

add details

 

Step 3

With your connection settings entered, click "Add"

You can click "Connect" if you wish to test the information you've entered but it will take you outside the flow of this document.

click add

 

Step 3

Now that your connection information has been saved you should see an option in the Connections area as pictured below.

Please click "Connect" to begin the initial connection and authorization.

Click connect

 

Step 3

Pulse Secure will now begin the connection process. Once a connection has been established (this can take a few moments depending on the speed of your computer and your internet connection) you will be prompted for your UW credentials.

Please enter your UW username & Password as prompted.

Optionally you can check "Save settings" to skip this step in the future.

enter username and password

 

Step 4

With your credentials entered, click "Connect"

click connect

The connection process can take a few minutes depending on the speed of your machine and internet connection.

please wait

Faculty and Staff will be asked for a Two Factor password, code or to accept a push notification. Enter that code in the "Secondary Password" area or respond to the push notification. If you haven't yet setup Two Factor Authentication, please visit this guide.

After entering your UWyo username and password Pulse Secure will prompt you for your Two Factor Authentication code.

Note: If you are using Push Notifications for Two Factor authentication type "Push" into the code field and your device will be sent a notification for you to respond to.

 

Use 2 factor

 

Note: It is not recommended that you check "Save Settings" unless you're sure you always want to use Push notifications. Please do not save your settings if you use codes or a dongle!

Use the "Secondary Password" field to tell Duo how you want to authenticate. Here's how:

Instant Virtual Extranet browser window

 

Finished.

Congratulations! This should conclude setting up UW's Pulse Secure VPN.

You should now see the Pulse Secure window indicate that you're connected to WyoSecure with a green check mark and/or a task bar notification bubble.

you're connected

If for any reason your connection isn't working, if you have questions or concerns or if you would like additional support please contact the UWIT Help Desk at 307-766-4357 (long distance rates apply) or by visiting www.uwyo.edu/infotech and clicking on either the "Click For Help" button or the "Live Chat" icon. Please note that Live Chat is only available from 8am to 5pm, Monday through Friday. 

 


 

Disconnecting Pulse Secure

To disconnect from WyoSecure click "Disconnect"

Diconnected

 

Was this helpful?
0 reviews

Details

Article ID: 15874
Created
Fri 8/19/16 8:00 AM
Modified
Fri 1/27/17 9:39 AM