Phone not working

Please check for the following or be prepared to answer these questions when you call the Help Desk:   

  • Is it plugged in? 
  • Have you checked call forwarding? 
  • Can you hear the caller? 
  • Can the caller hear you? 
  • Is your difficulty with on- campus calls, off- campus calls, or both? 
  • Can you place calls? 
  • Can you receive calls?

If you cannot resolve a problem, call the Telecommunications Help Desk at 6-4357, option 2.

Please be specific when reporting a problem to the Help Desk. We prefer that the person who is experiencing the problem calls us.

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Article ID: 8238
Fri 8/7/15 11:38 AM
Thu 3/3/16 9:08 AM

Related Services / Offerings (1)

Request assistance with your services not working correctly. Such as: Headsets, handsets, cords, broken jacks, etc.