Introduction
If you have recently purchased a new phone and kept the same number, you will need to reinstall duo mobile and reactivate it. If you have a completely new number, please fill out the service form here.
Procedure
1. Go to wyosecure.uwyo.edu
2. A notification will appear saying it sent a duo push to your phone. Click cancel and select My Settings & Devices.

3.You will need to choose Call Me.

4.Once logged in select Reactivate Duo Mobile.

5.Select which device you have. For this example we selected android.

6. Follow the on-screen instructions for adding an account. On Duo Mobile app, make sure that you have given the app permission to use your camera. Scan the QR Code
