Before You Begin
For reference, the Ivanti Secure software icon is:
Ivanti Secure Setup Instructions
Step 1
To begin, in your browser of choice visit WyoSecure and login with your University of Wyoming username and password. Please also remember to log into WyoSecure with your username, not your username@uwyo.edu at https://wyosecure.uwyo.edu.
Step 2
If you've already setup Two Factor Authentication with DUO, you'll see a familiar window. Please accept the push notification on your phone or follow the instructions in the phone call.
Step 3
Once logged in, you'll be taken to the University of Wyoming Secure Portal.
To begin the secure connection find the "Client Application Sessions" box and click the Ivanti Secure "Start" button.
Step 4
Ivanti needs a application launcher to install and that will be the first part to download. You may not see this step if you have previously had this program.
One the pop-up about allowing the Application Launcher, click Open Link. You will see that this still refers to Pulse Secure, but it is for Ivanti.
Step 5
Once the application downloads, you will need to click on it the file and then OK that you want to launch that file. Again, this step may not be necessary.
Step 6
Windows will present a Security Warning, please click Always.
Step 7
Windows will present a User Account Control (UAC) dialog prompting you to allow the application to install, please click Yes. This will still say Pulse Secure even though it will install as Ivanti Secure. You will see this message a couple times and should click Yes.
Step 9
Depending on the speed of your Internet, you may see a progress bar.
Step 10
This window will close without an additional message when the installation process is complete.
After installation: After installing Ivanti Secure you can connect/disconnect as needed from the system tray icon in the bottom right corner of the screen. When you connect from this icon you will be prompted for your user name and password. Afterwards there will be a second window where you will be prompted for a secondary password. Here you can type in "push" or "phone" to authenticate depending on how you have setup duo mobile.
Once you are connected to the campus VPN successfully you will see an orange box with a green corner.
Ivanti Secure Manual Configuration
If Ivanti Secure will normally have the WyoSecure connection after the installation process. However, if you find it does not already have the WyoSecure connection available, you can add it manually.
Ivanti Secure will likely launch immediately on startup. If it doesn't, launch Ivanti Secure from your computers Start > All Programs menu.
Step 1
In the Ivanti Secure window, click the "+" to open the Connection Settings box.
Step 2
In the Add Connection window enter the following values:
- Type: Policy Secure (UAC) or Connect Secure (VPN)
- Name: WyoSecure
Note: The value entered in this field is arbitrary and will only be visible to yourself. Choose something that will indicate to you that this is your University of Wyoming connection.
- Server URL: This is UW's secure server address (it must include "https://") https://wyosecure.uwyo.edu
Step 3
With your connection settings entered, click "Add"
Step 4
Now that your connection information has been saved you should see an option in the Connections area as pictured below.
Please click "Connect" to begin the initial connection and authorization.
Step 5
Ivanti Secure will now begin the connection process. Once a connection has been established (this can take a few moments depending on the speed of your computer and your internet connection) you will be prompted for your UW credentials.
Please enter your UW username & Password as prompted.
Optionally you can check "Save settings" to skip this step in the future.
Step 6
With your credentials entered, click "Connect"
Step 7
Next you will be asked for a second password, which is the method you will use to complete two factor authentication. Please see the list of options below. If you haven't yet setup Two Factor Authentication, please visit this guide.
Note: It is not recommended that you check "Save Settings" unless you're sure you always want to use Push notifications. Please do not save your settings if you use codes or a dongle! Please note that sms codes are only an option in specific circumstances; please see this service for more information.
Finished.
Congratulations! This should conclude setting up UW's Ivanti Secure VPN.
You should now see the Ivanti Secure window indicate that you're connected to WyoSecure with a green check mark and/or a task bar notification bubble.
If for any reason your connection isn't working, if you have questions or concerns or if you would like additional support please contact the UWIT Help Desk at 307-766-4357 or by visiting www.uwyo.edu/infotech and clicking on either the "Click For Help" button or the "Live Chat" icon. Please note that Live Chat is only available from 8am to 5pm, Monday through Friday during the school year and 7:30-4:30 during the summer.
Disconnecting Ivanti Secure
To disconnect from WyoSecure click "Disconnect"
