Importing a
Hardware hash for a device that previously registered in Entra.
ยท
Enrollments affected
o
All Autopilot.
1) Import
the has as normal at: Devices > Enrollment > Windows Autopilot >
Devices
2) Once
the hash has completed importing, select the device by clicking on the serial
number in the Autopilot records list *Note you do not need to wait for the
autopilot profile to assign*.
3) A
panel will open on the right hand side of the browser that displays current
Entra and Intune records. *Note it is not necessary to delete previously
existing Intune Records, but it is best practice for a clean enrollment*.
4)
Click on the existing Entra record to open the record. The Entra record
is tied to an Autopilot record we cannot delete it, the option is greyed out.
5)
In a separate tab, navigate back to the Autopilot record. Select the
checkmark next to the appropriate serial number and delete the record. Confirm
the delete if requested.
6)
Wait until the Autopilot record is deleted. Navigate back to the Entra
record and refresh the browser. The Entra record is not tied to an Autopilot
record and can be deleted.
7)
Delete the Entra record and confirm delete if requested. Repeat steps 1
through 6 until the Entra record name is just the Serial of the device. The
Entra Join Type should be Microsoft Entra Joined and the User
principle name should be None.
8)
Allow the computer to complete its designated Autopilot enrollment.