Setting up Remote Desktop on a PC and then Accessing your Computer Remotely

Preparing your Computer for a Remote Desktop Connection (The computer you're remoting in TO)
Establishing a Remote Desktop Connection on your Computer (The computer you're remoting in FROM​​​)

With Remote Desktop, you can connect to your work computer from home and access all of your programs, files, and network resources as though you were actually sitting in front of your computer at work.

Non-benefitted employees will need supervisor approval for remote desktop access.  UWIT Recommends e-mailing UW IT Helpdesk with a request that includes the computer name, IP Address and MAC address of the device that will be accessed.

These instructions are intended to assist you in using Remote Desktop within the UW network environment. 

Preparing Your Office Computer for a Remote Desktop Connection

Note: Your office computer must be set to allow connections. 

 

Step 1

In Windows 11, click the Windows button  Search for Remote Desktop Settings. 

A computer search interface displaying "remote desktop settings" with a related app listed below, set against a gradient background.

 

Step 2

To complete the following steps, you will need to have an Admin By Request session running to change these settings. If you are unsure how to start a session, follow the steps in this article: https://uwyo.teamdynamix.com/TDClient/1940/Portal/KB/Article/155122/Admin-By-Request.

 

Step 3

Turn on Remote desktop by clicking the slider on the right-hand side.

Remote Desktop settings panel with the heading "Remote Desktop," an instruction below, and a toggle switch set to "On."

 

 

Step 4

Click Remote Desktop to open it's drop-down menu. Ensure Require device to use Network Level Authentication is enabled.

Remote Desktop settings interface showing authentication options and port number.

 

 

Step 5

You will need to add your username as an account that can access your PC. To do this, click on the Remote Desktop users tab. In the pop-up, click add > type your username into the text box in the resulting pop-up > and hit OK.

Window for Remote Desktop Users management with an empty user list, indicating "UWYO has already access," and an orange "Add…" button.A dialog box for selecting users or groups, featuring input fields, dropdown options, and buttons labeled "Check Names," "OK," and "Cancel."

 

 

Step 6

In the remote desktop settings, make a note of the PC name, as you will need it in order to connect to your computer remotely.

 

Step 7

Next type in and select power and sleep settings and make the following change.  

A computer interface showing a search box labeled "sleep" with options below for "Night light" and "Power, sleep, and battery settings."

 

Settings menu for screen and sleep timeouts, showing options for screen off after 30 minutes and device sleep set to never.

 

Set sleep to Never for desktop and never on power for laptops. 

NOTE - For Computers on Wireless: If the computer only connects via WiFi you may need to go to/search "device manger" from the start menu, expand the network adapters, and then right click your wireless adapter - select properties, then power management and uncheck "allow the computer to turn off this device to save power".


 

Establishing a Remote Desktop Session to Your Office Computer

All the following steps will be completed on the machine you will work on from your home/off campus.  


NOTE: Your office computer must be set to allow remote connections through the instructions above. 

 

Step 1

On the remote computer, establish an Internet connection. 

NOTE: A VPN connection is not necessary if you are on a UW network. If you want to connect from a computer off campus the VPN - Ivanti Secure must be running and connected in addition to these steps.  (See articles to establish a UW VPN connection)

 

Step 2

On the remote computer, click the Start button and search for Remote Desktop. Click Remote Desktop Connection.

Search interface showing "Remote" typed in the search bar, with options for "All," "Apps," "Documents," and "Web," and highlighting the "Remote Desktop Connection" app.

 

 

Step 3

In the Remote Desktop Connection window, in the Computer box, enter the full name of your office computer. You may need to include the .uwyo.edu, as below.  Click Connect.

User interface for Remote Desktop Connection, showing fields for computer name and user name, with buttons to connect or access help.

 

Step 4

In the Logon to Windows window, enter your UW domain username and password, and click OK. Note: you may need to put your username in using the UWYO\username format.

 

Step 5

NOTE: If you use an account other than your UW domain username and password to log on to your computer when at work, Such as a local account then specify that local user name instead with a .\  at the beginning of the username field. (example: .\localusername)

A Windows Security pop-up window requesting user credentials, with fields for username, password, and domain, along with options to remember the credentials and buttons for OK and Cancel.

 

 

Once logged in, you can begin using your work computer just as if you were in front of it in your office.

 

NOTE: To return to your remote computer at any time while still maintaining the connection to your office computer, click the Minimize icon at the top of the screen. To return to your work computer, click Computer Name- Remote Desktop in the taskbar at the bottom of the screen.

 

NOTE: If you are still having issues connecting remotely verify that in Control Panel - under network and sharing center - you have your network identified as a "Private" or "Domain" and that you have enabled "turn on network discovery" and "turn on file and printer sharing" on both PC's.

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