Setting up Ivanti Secure on Mac Computers

Introduction

The Ivanti VPN, also known as WyoSecure, is a Virtual Private Network that allows remote connection to the UWYO network. The Ivanti VPN is necessary for accessing warehouse drives, remote desktop, and other secure applications from off campus. This article covers installation and use of the Ivanti VPN on MacOS. If you would like additional assistance installing the Ivanti VPN on your Mac computer, please contact the UWIT Help Desk at 307-766-4357(Option 1) or visit https://support.uwyo.edu.

Installation

  1. Visit the Ivanti download page by clicking this link: https://www.uwyo.edu/infotech/services/software/vpn/default.asp
  2. Click on the Macintosh client to start the download. 

Screenshot of University of Wyoming IT webpage with a red arrow pointing to the Macintosh client download link.

  1. If you are using the Safari browser, Click Allow to allow downloads from uwyo.edu.

Download permission dialog box with "Cancel" and "Allow" options.

  1. Open your downloads and double click the ps-pulse-mac-<version>-installer.dmg file you just downloaded.

A University of Wyoming IT webpage with a download notification highlighted in the browser.

  1. A window will open, double click the PulseSecure.pkg to open the installer.

A computer window displaying "PulseSecure.pkg" with a red arrow pointing at it.

  1. Click Continue.

Installer window for Ivanti Secure Access with a "Continue" button highlighted.

  1. Click Install. 
  2. Click Use Password, then enter your computer password. If you've set up Touch ID, you can use that instead of your computer password.

Software installation window with Touch ID prompt and "Use Password..." button highlighted by a red arrow.

  1. After the installation completes, click Close, then Move to Trash.

Ivanti Secure Access installation summary window with a success message and a "Close" button.

  1. Click the orange Ivanti icon near the top right corner of the screen, then select Open Ivanti Secure Access Client from the drop down menu.

Red arrow pointing at the Orange Ivanti app icon.

  1. In the Action Required window, click Enable.

Popup dialog requiring Ivanti Secure Access to be enabled with buttons for "Cancel" and "Enable."

  1. A settings Window will open, under the header Allow in the Background,  look for Ivanti Secure Access and click the toggle icon to enable.
  2. Click Use Password, then enter your computer password. The toggle should turn blue, indicating it is enabled. 

Screenshot of macOS Login Items & Extensions settings highlighting "Ivanti Secure Access."

  1. Close the settings window.
  2. In the Ivanti window, click Add a new Connection.

Ivanti Secure Access Client window displaying "No Connection Found" message with "Add a new Connection" button highlighted by a red arrow.

 

  1. Enter the following information in the Add Connection menu:

Type: Policy Secure (UAC) or Connect Secure (VPN)

Name: WyoSecure

Server URL: https://wyosecure.uwyo.edu

Screenshot of the Add Connection window in Ivanti Secure Access Client with fields for Type, Name, and Server URL filled out.

  1. Click Add, then close the Ivanti window.

 

Connecting to the Ivanti VPN (WyoSecure)

  1. Click the orange Ivanti icon near the top right corner of your screen.

Red arrow pointing at the Orange Ivanti app icon.

 

  1. Hover your mouse over WyoSecure, then click Connect.

A dropdown menu for Ivanti Secure Access Client over a webpage with a red arrow pointing at a "Connect" button.

  1. A WyoLogin window will open, enter your university username and password and click Logon. 
  2. A Duo Mobile window will then open, enter the 6 digit code from the Duo Mobile app on your smartphone.
  3. After completing Duo authentication, the sign in window will automatically close. After a few seconds, the orange Ivanti icon at the top of the screen should show a green corner, this indicates the connection was successful and the VPN is active. 

A red arrow pointing at the orange Ivanti app icon with a green corner.

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