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This article explains how to collect network configuration information on Windows and macOS systems. The steps outlined allow users to quickly gather details such as IP addresses, network adapters, and MAC addresses and share them with IT support. Network configuration information helps IT staff diagnose and resolve common issues such as internet connectivity problems, VPN access failures, slow network performance, and device authentication errors.

Directions on mapping a network drive for Mac computers

Information about the drive map location

Information about how to access your person network storage and setting security permissions

Directions on how to reconnect Outlook to the exchange server when it gets disconnected.

Install Respondus 4.0 from the UW Network