Sometimes when printing from CBord, you may encounter an error: "The following functions are on and cannot be used in current environment or applications. Remove white background?"
Procedure
In order to resolve this error message, follow the steps below:
1. Click on Start button.
![](https://uwyo.teamdynamix.com/TDPortal/Images/Viewer?fileName=f0236a93-c1af-44bf-b7cf-c1f108a13fae.png)
2. Select Devices and Printers
![](https://uwyo.teamdynamix.com/TDPortal/Images/Viewer?fileName=cb124996-9e54-44d2-baac-d183cf6b98b8.png)
3. Right-click on KM printer and choose Printing preferences
![](https://uwyo.teamdynamix.com/TDPortal/Images/Viewer?fileName=b562bf3e-89bd-4932-8003-f91395432e96.png)
4. Click the Other tab
![](https://uwyo.teamdynamix.com/TDPortal/Images/Viewer?fileName=403e8c7b-fae3-49a7-a490-c6656e8f6f9c.png)
5. Click "Remove White Background" to uncheck the box
![](https://uwyo.teamdynamix.com/TDPortal/Images/Viewer?fileName=31de0260-caf7-4de7-a1e3-7bde76b5a665.png)
6. Click on Apply then OK button
![](https://uwyo.teamdynamix.com/TDPortal/Images/Viewer?fileName=b363f1dc-dff2-49c9-87cd-adb06f27c41c.png)