Setting up Ivanti Secure on Android Devices

Before you begin, confirm: 

  1. You have a valid UWyo account and can log into UW digital resources with your UWyo username and password 
  2. Your UWyo account has enrolled in Two Factor Authentication with at least one personal device.  

If not, these instructions will not work for you.  Please obtain a UWyo account and enroll your account in two-factor authentication before continuing.  

UW IT also strongly recommends removing outdated Pulse Secure clients:  

For reference, the older Pulse Secure icon and most recent Ivanti Secure App icon are displayed below:

Icons for Ivanti Client (correct) and Pulse Secure Client (outdated/incorrect).
Icon of a white hand holding a key on an orange gradient background. - Yes  yes A graphic displaying the older pulse secure icon on an android device with a green and black "S" surrounded by white background. - NO! no

Since having outdated versions of our VPN client (Pulse Secure) may cause issues we recommend you remove them if currently installed on your Android device.  For more detailed instructions please see this guide from Google Android: Delete apps on your Android device - Android Help

If you're still having trouble:
Android has many different versions produced by many different manufacturers your screen may not exactly reflect the screenshots below. The steps should be similar.

If for any reason these instructions aren't working, if you have questions or concerns or if you would like additional support please contact the UWIT Help Desk at 307-766-4357, option 1, or emailing userhlep@uwyo.edu. 

Ivanti Secure Setup Instructions

1. Begin on your Android device by tapping on the Play Store icon

Google Play Store logo featuring a multicolored triangle in a circle, with the text "Play Store" below in white.

2. In the Play Store tap Search.  This is usually displayed with an eyeglass icon.  In the search textbox, type "Ivanti Secure".  You may tap the suggestion if it comes up as shown in the image below:

Screenshot of the Ivanti Secure Access Client app with a key icon, 2.5-star rating, and over 1 million downloads.

3. Once you've found Ivanti Secure Access Client signed by Pulse Secure tap Install.  (Note, if you're not sure you're selecting the right application or the Name and/or signer looks different, contact UW Information Technology for confirmation.  

Mobile app advertisement for "Ivanti Secure Access Client" featuring a colorful icon, a 2.5-star rating, 2K reviews, and a download count of over 1 million. An "Install" button is prominently displayed.

4. The Play Store may prompt you to Accept the permissions required to run Ivanti Secure.  Accept permissions to proceed.  

5. Once installed, tap Open

A smartphone screen displaying the Ivanti Secure Access Client app with a colorful icon, an option to uninstall or open the app, and a dark background.

6. Select whether you want to allow notifications.

Notification prompt asking to allow "Secure Access" to send notifications, with options to "Allow" or "Don't allow."

7. You will be prompted to create a connection. Enter https://wyosecure.uwyo.edu for the URL.  Tap Connect.

Mobile interface of Ivanti Secure Access Client with a dark gray background, prompting for a company URL and showing a blue "Connect" button.

8. You will be prompted to name your connection and enter a username.

  • Connection Name: Is arbitrary, please choose something that will identify the connection as before the University of Wyoming. We chose WyoSecure.
  • Username: is your UWyo username.
  • Realm and Role should remain blank.

A digital interface for adding a VPN connection, featuring input fields for connection type, name, URL, username, authentication type, realm, and role.

9. The login window will open.  Enter your username and password. Tap Sign In.

Login screen for Ivanti Connect Secure featuring input fields for username and password, a "Sign In" button, and a welcome message from the University of Wyoming.

 

10. Complete two factor authentication.

Login interface for Ivanti Connect Secure, featuring a device selection field and three buttons for authentication options.

11. You will get a message about Connection request. Tap OK.

A dialog box titled "Connection request" warns that Secure Access seeks to establish a VPN connection to monitor network traffic. It features "Cancel" and "OK" buttons.

12. Your connection is now active.

User interface displaying an active connection labeled "Wyosecure" with the number "1" indicating one active connection. Instructions say "Swipe and Tap (●) to connect/disconnect."

 

Disconnecting from Ivanti Secure

When you're done, swipe left and press the red button to end the VPN session.

User interface showing an active connection labeled "Wyosecure," with a button area for managing connections against a dark gray background.

 

You will then see there are no connections.

A digital interface showing "No Active Connections" with a circle icon for wireless connectivity and an available connection labeled "Wyosecure.

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