Introduction
For this procedure the specific screens and options may vary by:
If you are unable to complete the instructions, please call the UWIT Help Desk at 307-766-4357, option 1 for assistance.
This procedure Requires Two-Factor Authentication (Duo Mobile or Yubikey) to update the Two Factor Account.
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If there is NOT a Device connected to your account for Two Factor Authentication: Please do one of thew following actions
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If there is a Device is connected to your account for Two Factor Authentication: Please proceed to the instructions below
It is strongly recommended that you enroll more than one device, such as a cell phone, cell phone as a tablet, tablet, iPad, etc.
It's recommended to complete the instructions through a private browser on a computer with Two Factor Device (Duo Mobile or YubiKey) on hand
Jump to Section
1. Accessing Private Browser
2. Enrolling Additional Devices and Managing 2FA Devices
FireFox (Highly Recommended):

Google Chrome:

Microsoft Edge:

Safari:

Step 1: In the private browser, navigate to WyoWeb then select the "Email" icon option
Step 2: On the WyoLogin Page, enter you UW username and password then select "Logon"
Please be aware that the UWYO Login Screen will be changing effective October 6, 2026 from the version in the left pane to the new view in the right pane below:
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Step 3: Once prompted with Two Factor Authentication Page, please select "Other options"
Step 4: Navigate and select the "Manage devices" option

Step 5: Identity Verification Needed. Please select the appropriate option to verify yourself

Step 6: Once verified, navigate to and select the "Add a device" option

Step 7: If adding a Yubikey, select the "security key" option and follow steps as prompted

Step 8: If adding a Device, select the "Duo Mobile" option and follow steps as prompted
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What Devices can be added: Another phone number, tablet, or iPad
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If Tablet or iPad (no phone number attached): On next screen, set up will prompt an option "I have a tablet", ensure you are selecting this option

To ensure everything is properly set-up, when prompted to, please scan the QR code. This will ensure application is fully activated for the new device.