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The specific screens and options for this procedure can vary by device, browser, and previous account configuration. If what you see in the procedure does now allow you to complete the steps, please call the UWIT Help Desk at 307-766-4357.
This process requires two factor authentication to update your two factor account. If you do not have a device that is set up for two factor, such as a phone with Duo or a Yubikey, please submit a request for the Help Desk to get you set up with your first two factor device: https://uwyo.teamdynamix.com/TDClient/1940/Portal/Requests/ServiceDet?ID=30527
It is strongly recommended that you enroll more than one device in case your primary device becomes unavailable. A Yubikey is a good option for this.
- It is recommended to complete the following steps through a browser on a computer with your phone for the Duo activation. Start by opening an Incognito/Private window of your browser of choice. This will allow access to the two factor screens even if you normally use the Remember for 14 days check box.
In Chrome:
In Firefox:
In Edge:
In Safari:
- Go to WyoSecure. This process will look most consistent from this login. Complete the first step of authentication with your username and password.
- The two factor window will come up; don't complete that yet. Instead, click Other options.
- Click Manage devices.
- To be able to change your settings and devices, you will need to two factor now. Select the method that you are going to use and complete the two factor.
- Click on Add another device.
- Follow the screens to enroll another device. The screens will vary depending on the type of device you are enrolling.
