Recover deleted emails

This articles shows how to recover Deleted Items (emails, contacts, etc.) from Outlook Web Application. 

  1. In Outlook Web Application (OWA), left click the "Deleted Items" folder so that it is selected. OWA can be accessed by going to WyoWeb and then clicking on Email.
  2. Login with UW ID and password and right click the "Deleted Items" folder. Please make sure that pop-ups are enabled on the browser you are using.(Article on how to enable Pop-ups can be found here)
  3. Select "Recover Deleted Items"
  4. Pick the deleted items that need recovering. 
  5. Click "Recover" in the top left corner
  6. The items should appear in the folder from which they were deleted from.


NOTE: If the Recover Deleted Items option is no longer in the right-click menu, it can be found at the top of the list of deleted emails.

 

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Article ID: 40274
Created
Fri 10/6/17 3:23 PM
Modified
Wed 12/29/21 9:07 AM