I am not able to select the option to "Remember me for 14 days"

When you log into wyosecure.uwyo.edu you will see a check box to "Remember me for 14 days" that will allow you to not need to two factor or the next 14 days.

However, if your account is set up to automatically send your default device a Duo Push, you will get to this screen and you will not be able to check that check box.  That happens because your account has already had a push sent and is waiting for for the push to be accepted.  Once you accept the push, it will log you in and you won't have an opportunity to check the "Remember me for 14 days" checkbox.

There are two options for getting to the checkbox so your device will be remembered for 14 days.

  1. If you want the automatic push to continue in other places, so you don't want to change that setting, you can click the Cancel button at the bottom and then click the checkbox and send a push again or two factor through another method.

  1. If you don't want that automatic push to continue, so you can always access that check box, you can turn off the automatic setting to send a push. 

Cancel the two factor step and instead click the My Settings & Devices link on the two factor screen.

You will then need to complete a two factor to get to the screen where you can manage your devices.  Once you are in, you can change the option for your default device from "Automatically send this device a Duo Push" to "Ask me to choose an authentication method".

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Details

Article ID: 65704
Created
Sun 10/21/18 10:09 PM
Modified
Wed 11/7/18 10:52 PM