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Yubikey Not Working

Tags yubikey

Problem:  

"When I press the button on my yubikey, nothing happens."
Variant: "When I press the button on my yubikey and hit return, my loging is rejected."

The issue:  

Yubikeys can be inserted backwards. Please check that the green light on the yubikey is flashing green in (approximately) four second intervals.

Solution:  

Unplug the yubikey, flip it over and re-insert. The yubikey should light for about four seconds then flash in (approximately) four second intervals.

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Details

Article ID: 16406
Created
Mon 9/12/16 3:52 PM
Modified
Fri 5/26/17 1:15 PM