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Information on why you can make calls but not receive calls and why your phone rings somewhere else when someone dials your number

Information on Call Forwarding, Holds, Transfers, and Conferencing

Placing Calls with Microsoft Teams Phone Service

Answering incoming calls through Microsoft Teams

Information on why you can't call long distance using your U.W. Authorization Code

Creating a time card and entering on-call time into the card in HCM. Many of the steps in this guide remain the same as general time entry in HCM. Step three specifically outlines features unique to On-Call.

If it is verified that the printer is connected, has the correct driver, and can receive print jobs, but it cannot print multiple copies there may be a printer settings called Mopier Mode activated. This mode only allows a printer to print one copy of a document at a time.

Employees with multiple assignments have more than one job at UW or a secondary on call assignment. Starting in November 2020, these employees can now enter leave within absences. This guide covers the details of how to successfully enter leave in this circumstance.

The steps to completing various assignment changes on employees within your Area of Responsibility. In WyoCloud many key transactions are classified as assignment changes, including changing working hours, and adding assignments (i.e.: adding on call or overtime assignment). See step three for a full list of assignment changes available to DHR.

Email distribution lists are a convenient means of contacting large groups of people. The University of Wyoming offers an email distribution list hosting and management package called Mailman. Mailman offers a robust feature set and convenient web interface to manage lists

Things to try and know when your phone is not working

Voicemail Options with Microsoft Teams

Instructions for Accessing an Existing Voicemail Box