Assist with spam blocking

Users can assist IT with spam blocking by sending IT emails they feel are either mistagged or untagged as spam.

If a user receives an email that is not tagged or blocked as spam, they can send the email in question as an attachment to is-spam@uwyo.edu. Likewise, email that is mis-tagged or blocked as spam (in the user's opinion) when it is not can be sent as an attachment to not-spam@uwyo.edu.

The original untagged/mistagged emails must be sent as attachments and not just forwarded on. Once received, they will be sent on to Sophos for analysis.

To send the untagged/mistagged email as an attachment, in Microsoft Outlook,

1. In the main Outlook view, click to select the specific untagged/mistagged email message, select the Edit menu, and click Copy.
2. Create a new email message, and address it to is-spam@uwyo.edu or not-spam@uwyo.edu, as appropriate.
3. Click in the Body of the message, where you would usually type your email message, select the Edit menu, and click Paste.
   NOTE: More than one email can be copied and pasted into a single message.