Upgrading previous versions of Windows to Windows 10 Enterprise, build 1809, using SCCM Software Center

For Internal IT use only


Using SCCM Software Center.

1.       Determining the current version.

a.       Click Start -> click the ‘gear’ icon for Settings.

b.       Open System (Display, notifications, apps, power)

c.       Select About and review the current version.



This upgrade is intended for Enterprise editions only. If the edition is listed as anything other than Enterprise, (Professional, Ultimate, Education, ….) then STOP. The system may or may not be eligible for upgrading.  Please determine if the system is personally owned, grant-funded, or other status that may indicate the system should not have a university mass enterprise license or activation.  Most of the time, you will likely continue with the upgrade, but confirmation is ideal.


*** Please note: before continuing, it is critical that all USB external drives be disconnected and unplugged from the computer (such as flash drives and external backup drives).  The imaging process could attempt to utilize the free space on external drives for temporary files. Upon reboot, the USB system is not available during the upgrade, causing those temporary files to be unavailable. This may cause boot issues and failures.***

2.       Proceed with the upgrade: Open the Software Center.

a.       Click Start, in the search field, or just start typing: Software Center.




Once the Software Center launches, select: Operating Systems.

The primary option will be, Windows 10 1809 - Re-Image.  This completes an image of the C:\ drive, storing the backup in:


The backup share has limited permissions: only -DA accounts have access.

This option may take several hours for the backup to complete, depending on the amount of data to be backed up, then an additional 1-2 hours for the upgrade.

(Timing example: A Dell 9020 with a gigabit network connection with 150GB of data backup took 36 hours to complete the upgrade.)

Choose an upgrade option and select Install.



Confirm the selection and allow the upgrade to install.

Your computer will reboot multiple times during the upgrade.


More information:

For those who are curious on what to do with .WIM files, see this page:



specifically the Administrative-level command prompt or PowerShell command:

DISM /Mount-image /imagefile:<path_to_Image_file> {/Index:<image_index> | /Name:<image_name>} /MountDir:<target_mount_directory> [/readonly] /[optimize]}


DISM /Mount-image /imagefile:c:\users\[username]\downloads\[name of WIM file] /index:1 /MountDir:c:\users\[username]\downloads\[name of empty folder] /readonly /optimize

DISM /Unmount-image /MountDir:c:\users\[username]\downloads\[name of empty folder] /discard

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Article ID: 30154
Wed 5/10/17 11:46 AM
Wed 5/15/19 11:31 AM